At Co-op Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing information, and payment details.
- Account Information: Login credentials, preferences, and order history.
- Technical Information: IP address, device type, browser type, and usage data via cookies or similar technologies.
- Optional Information: Information you voluntarily provide, such as feedback or participation in surveys and promotions.
2. How We Use Your Information
We use your information to:
- Process orders and facilitate transactions.
- Deliver products and provide customer support.
- Improve our platform and personalize your experience.
- Notify you of updates, promotions, and offers (with your consent).
- Comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Payment processors, delivery companies, and IT service providers.
- Legal Authorities: When required to comply with laws, regulations, or legal proceedings.
- Business Partners: For joint marketing campaigns or loyalty programs (only with your consent).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and improve your shopping experience.
- Analyze website traffic and usage patterns.
- Display personalized ads and recommendations.
You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain data processing activities.
- Lodge a complaint with a relevant data protection authority.
To exercise your rights, contact us at privacy@coopstore.com.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.