1. Introduction
Welcome to the Co-op Store. By accessing or using our services, you agree to be bound by these terms and conditions. Please read them carefully before using our platform.
2. Eligibility
- To use our services, you must be at least 18 years old or have the consent of a legal guardian.
- You must provide accurate and complete information during the registration process.
3. Account Registration
- Customers must register for an account to shop on the Co-op Store.
- Keep your login credentials confidential, as you are responsible for all activities under your account.
4. Product Availability
- All products listed on the Co-op Store are subject to availability.
- We reserve the right to limit quantities or discontinue any product without prior notice.
5. Pricing and Payments
- Prices are listed in USD and are subject to change without notice.
- Payment methods include debit/credit cards, mobile money, or Co-op Store credit (where applicable).
- Late payments for buy-now-pay-later options may incur additional fees.
6. Shipping and Delivery
- Delivery timelines are estimates and may vary based on location.
- The Co-op Store is not liable for delays caused by factors beyond our control, such as customs clearance or natural disasters.
7. Returns and Refunds
- Products can be returned within 14 days of delivery if they meet our return policy criteria.
- Refunds will be processed within 7–14 business days after the returned item is inspected and approved.
8. Buy-Now-Pay-Later (BNPL) Terms
- Customers using BNPL must adhere to the agreed payment schedule.
- Failure to make timely payments may result in penalties and restrictions on future purchases.
9. Rewards Program
- URewards points are earned for qualifying purchases.
- Points can be redeemed according to the program's terms and conditions, which are subject to change.
10. Intellectual Property
- All content, including images, logos, and text, on the Co-op Store is the property of the Co-op Store or its partners and is protected by copyright laws.
11. Prohibited Activities
- Users may not engage in fraudulent activities, resell products without permission, or use the platform for illegal purposes.
12. Limitation of Liability
- The Co-op Store is not liable for indirect, incidental, or consequential damages arising from the use of our platform or products.
13. Amendments to Terms
- We reserve the right to modify these terms at any time. Updates will be posted on this page, and continued use of the platform indicates acceptance of the updated terms.